Update 14/12/2020: Christmas Operating Hours (Please Note that the physical store will still be closed for browsing. Click & Collect orders along with website orders will be operating normally.
- Thursday 24th December - Closed
- Friday 25th December - Closed
- Saturday 26th December - Closed
- Sunday 27th December - Closed
- Monday 28th December - Closed
- Tuesday 29th December - Open
- Wednesday 30th December - Open
- Thursday 31st December - Closed
- Friday 1st January - Closed
- Saturday 2nd January - Closed
- Sunday 3rd January - Closed
- Monday 4th January - Open as normal
Update 11/12/2020: Christmas Post - We are being advised by Royal Mail that the last posting day for Christmas deliveries is Monday 14th December. This does not mean that deliveries cannot be made after that date, but it is the last recommended day. For guaranteed deliveries after this date please use our DPD next day service to avoid disapointment. DPD will still be delivering on Christmas Eve.
04/11/2020: Collection Service now available! This option has now been added to checkout for our local customers. PLEASE NOTE: You will not be allowed to enter the store for any reason. Any additional items required at time of collection will have to be orderd via the website.
04/06/2020: Telephone support is now back to normal 09:00 to 16:30 Monday to Friday
Update 24/03/2020: In the interest of public and staff health we have closed the retail counter, workshop and showroom for the foreseeable future. Rest assured that we are very much still trading in our main capacity as mail order specialists five days a week and all orders are being processed with no delays. It is our top priority to ensure service levels are maintained for our mail order customers.
To place an order please use any of the following methods:
- Use this website and have goods delivered directly to you. (FAST - Processed Same Day )
- Use our Ebay store: http://www.ebaystores.co.uk/rossendalemodels/ (FAST - Processed Same Day)
- Email your order directly to [email protected] (Medium - Processed Next Day)
- Call us on 01706 250007 and place your order. Although this is the slowest method, we understand that you may want to discuss your order and get some advice before or during purchase. Please consider emailing us your questions or using our fantastic CRM system dircetly on the website as this will be far quicker and usually more acurate. (Slow - Due to call delays and waiting times)
We hope you continue to enjoy modelling in a safe environment and we look forward to serving you during this difficult time.
Keep posted for updates!